Data processing
Whenever we collect personal information from you, we will make it clear to you which data is required for a particular purpose. We manage your data according to the following legal grounds:
-Consent :We may send you information about our services, with your consent, through a newsletter or in connection with your participation in one of our events.
-Legal and Regulatory Compliance: When required by law or when we are obligated to provide your information in connection with litigation or other disputes.
-Legitimate interest of our company: We must keep a record of our activities in our system. We also have a legitimate interest in retaining your data for our business development activities as well as for internal governance, security or records management purposes.
-Contracts or pre-contractual relationships : In some cases, we need your personal information to respond to your request, complaint or comment or to provide the services you have contracted us to provide. We will also process your application for our company based on this reason (and your consent if applicable).
Sensitive information:
We do not intend to collect sensitive information about our customers, prospects and applicants, but we recognize that such information may occasionally be made available to us. In this case, we would obtain your explicit consent to process them or we would base this processing on a legal obligation.
Data collected and its uses:
We collect personal information to run our business and provide you with our services. This may include your personal and business contact information, information about your inquiries and complaints, technical data about your visit to our website such as your IP address, previous pages visited, your web browser and search terms used. If you interact with us via social media, we may also collect your username to better respond to your comments, questions and feedback. We may use technologies such as cookies to improve the relevance of our content in our communications.
Your rights in terms of data protection:
To protect your data, we put in place the necessary security measures to safeguard it. Our company is also committed to respecting your data protection rights, including:
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The right of access, rectification and removal of data;
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The right to oppose or restrict data processing;
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The right to data portability: if we have your information, you can ask us to transfer it to another entity that performs similar activities or offers similar services;
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The right of revocation: you can revoke your consent at any time, for example by clicking on the “unsubscribe” link in the electronic communications we send you (newsletter or marketing campaigns). We will then stop sending you further emails, unless there is a legitimate interest.
To exercise your rights, please contact us at the following address: info@swissfim.com. Our team will process your request as soon as possible.
Retention of your data:
We retain personal information only as long as necessary to perform the services you have requested or consented to, as described above. We also retain it to use tracking, advertising and analytical services for our legitimate interests, such as sending you marketing communications, responding to your requests, solving problems, providing new and improved services or meeting legal obligations.
We are allowed to keep the data for a reasonable time after you stop using our services. After a certain period of time, we will destroy them, unless a legal obligation requires us to keep them longer.
